Hotel GM | General Manager

About the role

Shamin Hotels invites you to join our team as a Hotel General Manager. We are seeking candidates with a wide variety of knowledge, skills, and experiences to contribute to our continued success. As a Hotel General Manager, your responsibilities encompass overseeing all aspects of the hotel's operations to ensure smooth functioning, excellent guest experience, and profitability.

Responsibilities

• Provide strong leadership to the hotel staff, including department heads, to ensure alignment with the hotel's goals and objectives.
• Supervise and manage all hotel personnel, including hiring, training, scheduling, evaluating, and disciplining as necessary.
• Foster a positive work environment that encourages teamwork, collaboration, and high morale among staff members.
• Oversee day-to-day operations of the hotel, including front desk, housekeeping, food and beverage, maintenance, and other departments.
• Develop and implement operational policies and procedures to ensure efficient and effective hotel management.
• Monitor and analyze hotel performance metrics, such as occupancy rates, revenue per available room (RevPAR), and guest satisfaction scores, and take corrective actions as needed.
• Ensure exceptional guest service by setting and maintaining high standards for customer service and hospitality throughout the hotel.
• Develop and manage the hotel's annual budget, including revenue forecasting, expense management, and profit optimization.
• Collaborate with the sales and marketing team to develop and implement strategies to attract and retain guests, increase occupancy, and drive revenue.
• Ensure compliance with all applicable laws, regulations, and industry standards, including health and safety regulations, labor laws, and licensing requirements.
• Represent the hotel in the local community and build positive relationships with local businesses, government officials, and community organizations.
• Develop and execute long-term strategic plans for the hotel, including expansion, renovation, and rebranding initiatives.

Requirements

The top requirements for this role include:

• Team Up: Be Golden, Collaborate and Help Others Succeed.
• Own It: Be a role model, Embrace Responsibility and Keep Learning.
• Passionately Serve: Be Positive, Care Deeply and Create Memories.

Benefits

In addition to competitive pay, we offer a range of benefits for full-time associates, including:

• Health, dental, vision, accident and short and long term disability insurance
• Pet insurance
• Gym membership discounts
• Paid time off
• Paid holidays
• Shamin Perk discounts on tickets, rental cars and attractions
• Footwear discounts
• 401K plan with company match
• Employee discounts at our branded hotels

Pay

The salary range for this role is $65,000-$75,000 annual, plus a bonus plan.

Schedule

Open availability is required for this role.