Hotel General Manager - Courtyard by Marriott Bethlehem

Meyer Jabara Hotels is committed to equal employment opportunity and evaluates resumes based on qualifications and ability to meet the position's requirements.

About the role

We are seeking a dynamic, enthusiastic, and guest-focused individual with a passion for the hospitality industry to lead our hotel operations.

Responsibilities

• Manage budgets and financial plans, control expenditure, and maximize profitability
• Maintain and analyze statistical and financial records
• Set and achieve revenue, sales, and profit targets
• Recruit, develop, train, and lead staff
• Plan work schedules for individuals and teams based on business operational needs
• Appropriately respond to and resolve guest concerns
• Address problems and troubleshoot
• Empower associates to take ownership of the guest experience
• Ensure events and conferences run smoothly
• Preserve hotel assets, including supervising maintenance, supplies, renovations, and furnishings
• Maintain relationships with contractors, vendors, and suppliers
• Ensure a safe and secure environment for all guests and associates
• Maintain appropriate inspections of the property as identified by the organization and brand
• Ensure the property meets brand guidelines and expectations for service and all standards
• Ensure compliance with licensing laws, health and safety, and other statutory regulations
• Perform various other duties as assigned to meet business objectives

Requirements

• Previous experience as General Manager or Assistant General Manager at a similar size and type of hotel
• Bachelor's degree in Hospitality Management or Business preferred
• Ability to communicate effectively verbally and in writing
• Demonstrated ability to lead a team
• Demonstrated ability to develop, empower, and motivate associates
• Excellent attention to detail
• Financial acumen with experience managing budgets and profitability
• Proficient in Microsoft Office products
• Ability to work in a fast-paced environment with the ability to multi-task
• Flexible schedule based on business demands

Work Environment and Physical Demands

• Sitting at a desk and working on a computer
• Walking and inspecting the property, including rooms, public space, back of house, and building inspections
• Must be able to access and navigate all areas of the hotel
• Must be able to lift up to 15 pounds at a time

This job description is not intended to be a comprehensive listing of all activities, duties, or responsibilities required. Duties may change at any time, with or without notice.