Hotel General Manager

Responsibilities

• hire and train hotel employees
• provide positive team experience
• drive top line revenue
• manage expenses leading to bottom line profitability
• the achievement of budget
• Exceed key metrics for STR, RGI, occupancy and adr
• provide excellent customer service to all guests
• achieve brand ITR, EA, Guest Love service scores
• exceed brand loyalty program enrollment goals
• meet deadlines for operational reports, accounting reports, m3 accounting and hotel payroll system