Hotel General Manager

General Manager

What You’ll Own

• Reopening Leadership (Pre-Open → Stabilize)
• Build and execute the reopening plan and readiness timeline through opening day and the first 90–180 days.
• Coordinate punch-list completion, vendor readiness, and operational setup (systems, supplies, contracts, service standards).
• Create “opening week” workflows: staffing plans, training calendar, daily checklists, guest recovery process, safety and security routines.
• Partner closely with ownership and renovation partners, maintaining clear reporting and accountability.
• People, Culture & Training
• Recruit, hire, onboard, and retain a full team (department heads and line-level).
• Mentor managers and build a culture of consistency, accountability, and pride.
• Implement clear training standards for guest service, cleanliness, and maintenance response.
• Build schedules and staffing models that balance service delivery with labor discipline.
• Revenue & Market Execution
• Drive revenue performance with strong understanding of RevPAR, ADR, occupancy, comp set dynamics, and channel mix.
• Coordinate marketing and online reputation management (reviews, response cadence, service recovery).
• Financial & Operational Performance
• Own the property’s financial performance and daily controls:
• Strong command of CPOR, labor productivity, purchasing controls, and flow-through
• Budgeting and weekly performance reporting
• Inventory and invoice discipline; vendor negotiation

The Ideal Candidate

• Proven Hotel General Manager experience (or strong AGM/ops leader ready to step up) with evidence of:
• Reopening after renovation/closure and/or new opening / turnaround experience
• Strong team builder and coach: can recruit fast, train consistently, and retain staff
• Financial fluency: confident with RevPAR, CPOR, labor %, purchasing, budgets, forecasting, and reading P&Ls
• Comfortable in a truly hands-on environment—leads from the floor and sets the pace
• Strong owner communication and reporting discipline

Why This Role

• Independence and autonomy: build systems that work for this hotel and this market
• Meaningful impact: lead the reopening and shape the culture from day one
• Direct partnership with ownership with clear goals and accountability

How to Apply

Send your resume and a short note covering:

• Your experience with renovation transitions, reopenings, or turnarounds
• How you hire/train staff quickly (your playbook)
• A financial result you drove (RevPAR improvement, CPOR reduction, labor efficiency, etc.)