Hotel Front Desk Night Auditor - Thurs - Sun - FT

About the role

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level.

Responsibilities

• Perform additional bookkeeping, administrative, and accounting procedures as required
• Ensure all guests feel they are having an exceptional experience at the property
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
• Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
• Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required

Qualifications

• Great communications and excellent customer service skills are required
• Overnight shift; requires flexible hours
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• High school diploma or equivalent required; some college preferred
• Proficiency with computers is required; experience with reservation and accounting software is desired