Jobs · Alaska

Hotel Front Desk Night Auditor

Holiday Inn Express · Anchorage, AK · 1 mo ago
On-siteInternship
Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Compensation: 19.50 hourly Qualifications Must be computer proficient; experience with accounting or reservation software is a bonusExperience in the hospitality industry or guest services is preferred, but not requiredDiploma or equivalent from high school is required; some college is desiredOvernight shift; requires flexible hoursOutstanding communication skills and excellent customer service skills are required Responsibilities Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentagesProcess additional administrative, bookkeeping. and accounting procedures as requiredEnsure all guests feel they are having an exceptional experience at the propertyExecute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as neededCompile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

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