Hotel Front Desk Night Auditor

About the role

The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred.

Responsibilities

• Perform nightly room counts and ensure accurate billing.
• Handle guest check-ins and check-outs efficiently.
• Manage cash transactions and reconcile daily reports.
• Ensure cleanliness and tidiness of public areas.
• Respond promptly to guest inquiries and complaints.
• Support front desk operations during peak hours.

Requirements

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Ability to work flexible shifts including nights and weekends.
• Basic computer skills, including Microsoft Office.

Qualifications

• Previous hotel experience is not required, but guest service experience is highly preferred.
• Strong attention to detail and accuracy.
• Passionate about providing exceptional guest experiences.

Skills

• Customer service orientation.
• Attention to detail.
• Effective communication skills.
• Basic computer skills.

Benefits

• Comprehensive health insurance coverage.
• Flexible work schedule.
• Professional development opportunities.

Pay

Hourly rate based on experience.

Schedule

Night shift positions available, including evenings and weekends.