Hotel Front Desk Night Auditor

About the Role

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!

Qualifications

• Requires a flexible schedule that allows for overnight shift hours
• High school diploma or equivalent required; some college preferred
li>Excellent customer service and communication skills are required
• Experience in the hospitality industry or guest services is preferred, but not required
• Proficiency with computers is required; experience with reservation and accounting software is desired

Responsibilities

• Greet and assist guests with a warm, welcoming demeanor, ensuring a positive first impression
• Efficiently manage the check-in and check-out process, maintaining accuracy and attention to detail
• Handle guest inquiries and resolve issues promptly, enhancing their overall experience
• Perform nightly audits of hotel accounts, ensuring all financial transactions are accurate and complete
• Collaborate with the housekeeping and maintenance teams to address guest needs and room readiness
• Monitor hotel security systems during the night shift, ensuring a safe environment for guests and staff
• Prepare and distribute daily reports to management, providing insights into occupancy and revenue trends

Pay

$15 - $16 hourly