Jobs · Customer Service · Iowa

Hotel Front Desk Guest Service Agent -Part Time

Frontier Hospitality Group · Bettendorf, IA · 1 mo ago
On-siteCustomer Service$15–$16/hrPart-time

About the role

Courtyard by Marriott in Bettendorf is seeking a Front Desk Guest Service Agent to join their team.

Responsibilities

  • Provides high-quality customer service.
  • Handles guest reservations.
  • Answers and transfers phone calls.
  • Handles guest check-ins and outs along with questions, complaints, etc.

Qualifications and Requirements

  • Previous hotel or relevant customer service experience.
  • Proficient in Microsoft Excel, Word, and Outlook.
  • Ability to work a flexible schedule including weekends.

Benefits

Frontier Hospitality Group is an Equal opportunity employer and participates in the E-Verify program to verify the employment eligibility of all new hires. Salary range is $15.00 - $16.00 per hour.

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