Hotel Front Desk Clerk | Temporary

Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is a historic New England retreat known for its gracious ambiance, refined dining, and luxurious décor. The resort offers award-winning alpine and Nordic skiing, a Donald Ross-designed golf course, a nature-inspired spa, and year-round activities, attracting guests globally.

About the role

This is a full-time, peak-load, temporary position for the 2026-2027 season (May 1, 2026 – February 28, 2027). Associates enjoy a dynamic work environment, comprehensive training, and the pride of working for a company renowned for exceptional service.

Responsibilities

• Check-in and check-out of guests
• Make and change room reservations
• Answer telephones, take messages, and provide wake-up calls
• Issue room keys and post charges to room folios
• Make change for guests and provide information about the resort
• Follow required safe cleaning and sanitizing procedures

Requirements

• No prior experience or education required
• Must be able to lift 50 lbs
• Must be able to work a 5-day schedule, including weekends and holidays
• Conversational English required
• Subject to drug testing and pre-employment criminal background checks (paid by employer)

Pay

• Hourly wage: $17.36 to $21.00 per hour, with potential increases based on experience, performance, tenure, or market conditions
• Overtime: $26.04 to $31.50 per hour (time-and-a-half after 40 hours per workweek, as required by law)
• Pay period: Weekly
• Single workweek used for computing wages

Schedule

• 35 hours per week, Saturday to Friday
• Various 8-hour shifts, including:
  • 7:00 AM – 3:00 PM
  • 12:00 PM – 8:00 PM
  • 3:00 PM – 11:00 PM
  • 4:00 PM – 12:00 AM
  • 5:00 PM – 1:00 AM
  • 9:00 PM – 5:00 AM
• Workdays and shift times may vary with occupancy and events

Benefits

• On-the-job training provided
• Uniform provided at no cost
• Optional off-site housing available at $125.00–$165.00 per week (includes utilities and a $10/week refundable security deposit)
• If residing in employer-provided housing, meals are included at no cost via the employee cafeteria
• Transportation to the worksite provided at no cost for workers in employer-provided housing
• Reimbursement for visa, visa processing, border crossing, and other government-mandated fees (excluding passport expenses) in the first workweek
• Transportation and subsistence costs covered for travel to/from the place of employment if the worker completes at least 50% of the employment period
• All tools, supplies, and equipment required for the job provided at no cost