Hotel Front Desk Clerk

Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Compensation: $22 - $24 hourly depending on experience Qualifications Well-versed in taking telephone calls and handling stressful situationsHas previous experience or working knowledge of Microsoft Office and reservation management systemsHigh school diploma, GED, or equivalentExcellent time management skills, organizational skills, customer service skills, and interpersonal skills1+ year of hotel industry experience or related job preferred Responsibilities Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbersWork with the housekeeping staff to ensure rooms are ready for new guestsMitigate customer complaints as neededGeneral bookkeeping: ensure all hotel guest account information is accurate and up-to-dateTake incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests