Hotel Front Desk Agent- Overnights and Evenings

Job Duties and Responsibilities

• Audits the daily guest ledger
• Handles all end-of-day accounting functions including posting daily room rates and room tax
• Ensures accuracy of all charges to guest folios
• Averages sum of revenues of all accounts receivable from food, room and other departments
• Acts as front desk clerk, checking guests in and out, booking reservations and resolving guest issues
• Makes cash drops in accordance with proper cash handling procedures
• Organizes the Front Desk area so that the A.M. Front Desk staff can properly prepare for their shift
• Monitors hotel security camera system
• Ensures that lobby is well-maintained, properly lit and with music at proper volume
• Works nights, weekends, and holidays as needed
• Performs any other duties as assigned

Requirements

• High School Diploma/GED
• Ability to multi-task
• Ability to communicate effectively verbally and in writing
• Team player
• Ability to exceed expectations of guests
• Basic accounting/math skills

Qualifications

• No hotel experience necessary
• Part-time overnight shifts with the option for more shifts

Benefits

• Rewarding, fun, and flexible work environment
• Exciting perks
• Career growth within the company
• Robust benefit package including:
• Daily Pay
• Free telemedicine and virtual mental health care access
• Multiple health insurance and life insurance options
• 401(k) Plan + Company Match
• Paid parental leave
• Paid time off
• Holiday pay
• Pet insurance
• Employee assistance program
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships + more!

Company Information

• Schulte Hospitality Group is a leading third-party management company
• Operating more than 200 locations across 38 states and 3 countries
• Portfolio includes Marriott, Hilton, IHG, Hyatt, and many unique, independent, boutique and lifestyle properties and restaurants

Compensation and Details

• Compensation range from $16.50 + shift differential
• Paid Time Off (PTO) available for eligible associates in accordance with the Company's Paid Time Off policy
• Specific compensation and benefit details will be discussed during the interview process

About the Role

• Committed to an inclusive, employee-focused workplace
• Invested in your development
• Engaged, empowered, and excited to grow with us
• Believe our greatest and most valuable asset is our people
• Provides a rewarding, fun, and flexible work environment
• Exciting perks
• Career growth within the company
• Robust benefit package including:
• Daily Pay
• Free telemedicine and virtual mental health care access
• Multiple health insurance and life insurance options
• 401(k) Plan + Company Match
• Paid parental leave
• Paid time off
• Holiday pay
• Pet insurance
• Employee assistance program
• Schulte Savings Marketplace discounts on event tickets, electronics, gym memberships + more!

Equal Opportunity Employer

• Schulte Hospitality Group is an Equal Opportunity Employer