Hotel Front Desk Agent - FT- PT

About the role

You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first.

Responsibilities

• Welcome guests and assist with check-in/check-out procedures
• Manage accounts and handle reservations
• Answer inquiries and field complaints professionally
• Ensure smooth operation of the front desk area

Requirements

• High school diploma or equivalent
• Excellent communication skills
• Ability to work flexible hours including weekends and holidays
• Positive attitude and customer service orientation

Qualifications

• Previous experience in a hospitality or customer service role preferred
• Knowledge of hotel operations and policies

Skills

• Proficient in Microsoft Office Suite
• Strong problem-solving and decision-making abilities
• Ability to multitask and prioritize tasks effectively

Benefits

Comprehensive benefits package including health insurance, paid time off, and more.

Pay

$16 - $16/hour

Schedule

Flexible schedule including evenings, weekends, and holidays as needed.