Hotel Front Desk Agent

Responsibilities

• Registering all guests in and out of the hotel
• Ensuring proper credit and pertinent information is obtained
• Issuing safety deposit boxes
• Preparing daily cash reports, balancing payments and disbursements
• Auxiliary in reservations by accepting and confirming reservations
• Performing cashier, petty cash, and other cash transactions according to front office procedures
• Operating bank
• Assuring the safety and security of guests and team members
• Performing other duties as assigned

Qualifications

• A high school diploma or GED equivalent
• Trade school or vocational/technical training in hotel and motel management
• One year experience in a high-volume hotel as a desk clerk or reservationist
• Ability to work flexible schedules, including nights, weekends and holidays
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable experience
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities to play a role in the achievement of organizational goals
• Presenting an image of excitement and enthusiasm, while being able to project a professional appearance and demeanor
• Excellent interpersonal, organizational and communication skills
• Displaying strong work ethic and teamwork

What We Offer You

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K Opportunities
• Opportunities for advancement
• A positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities