Hotel Breakfast Attendant

Core Job Responsibilities & Duties

• Sets up the buffet before guests begin arriving for breakfast. Displays the food and beverages in an organized and attractive manner.
• Cleans area around buffet by wiping, sweeping and/or mopping. May clean off tables prior to guest arrival.
• Sets out plates, cups, bowls, utensils and napkins for guests to use.
• Prepares coffee and/or tea by established standards.
• Keeps juices and other perishables such as butter and yogurt chilled or on ice.
• Frequently checks for low food supply. Efficiently replenishes with food, beverages, and/or supplies as needed.
• Maintains cleanliness of buffet area throughout the morning by reorganizing and tidying food area as necessary.
• Properly disposes of used plates, utensils, napkins and/or cups as necessary.
• Removes and disposes of leftover food at end of breakfast shift. Cleans buffet area according to established standards.
• Ensures inventory is stocked and properly stored prior to the next day’s shift.
• May keep daily or weekly records of foods used and consumed.
• May be responsible for keeping inventory stocked by ordering additional food and/or supplies as needed.
• Greets guests and accommodates special requests as needed.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.
• Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.

Qualification Standards & Company Requirements

• Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.
• Experience in the food and/or hospitality industry preferred.
• Food handling and/or additional permits as required by state or local law.
• Strong customer service focus, with a genuine passion for providing memorable dining experiences
• Excellent communication skills and organization abilities, with attention to detail
• Able to work effectively in a fast-paced, high-pressure environment
• Proficiency in computer systems and software used for reservations and point-of-sale systems
• Knowledge of health, safety, and sanitation regulations pertaining to the restaurant industry
• Able to stand for entirety of shift and lift up to 35 pounds
• Flexibility to work evenings, weekends, and holidays are required