Hot Food Clerk

Store location: 12981 S Orange Blossom Tr, Orlando, FL 32837 – Full-Time (Afternoon shift)

About the Role

Food Servers in the Hot Foods Department attend to customer requests for prepared food sold by the pound or individual servings, ensuring customer satisfaction and excellent service. Duties and responsibilities must align with Sedano’s Supermarkets' goals, values, and operating principles, as well as all applicable laws and regulations. Employees are expected to follow departmental and company policies, maintain a safe environment, and uphold high standards of cleanliness, organization, and customer service.

Responsibilities

• Promptly attend to customers’ requests for department food products.
• Properly handle, display, and dispense food.
• Weigh and/or measure proper portions of food in appropriate containers.
• Accurately process and accept payment for goods sold in the department.
• Ensure all standards of cleanliness are maintained, including the use of gloves and hair nets.
• Take safety measures when handling or carrying hot trays of food.
• Maintain awareness of floor conditions to protect customers, vendors, and employees.
• Restock displays of food as needed; retrieve food from the back room, kitchen, and cooler.
• Restock containers, bags, utensils, etc., as needed.
• Sweep and/or mop the floor as needed.
• Wipe countertops, cooking areas, and display cases as needed.
• Maintain a sanitary work area to keep food safe from contamination; keep the work area clean, orderly, and free from safety hazards.
• Wash, sanitize, and store dishes, knives, plates, and other department utensils and equipment properly.
• Follow department procedures regarding federal, state, and company health, safety, and sanitation codes.
• Report all accidents promptly according to company procedures.
• Attend and participate in departmental and store meetings.
• Maintain punctuality and good attendance in compliance with company policies; ensure work responsibilities are covered during foreseeable absences.
• Perform other work-related duties as required.

Secondary Responsibilities

• Assist in the Cafeteria or Bakery area as needed.
• Assist in the Kitchen when needed.
• Assist with supply orders; notify the manager when supplies are low.
• Add or change paper or ink cartridges in registers, printers, or other equipment.

Requirements

• High school diploma or general education degree (GED) preferred.
• Minimum of 18 years of age.
• Previous food service experience required.
• Current food safety training certificate required (must be renewed every three years).

Skills & Qualifications

• Ability to read and speak English and Spanish preferred.
• Ability to understand and follow instructions in both English and Spanish preferred.
• Ability to effectively present and receive information and respond to questions in one-on-one and small group situations.
• Excellent interpersonal skills.
• Basic math and numeral recognition.
• Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form.
• Ability to use department equipment properly to accomplish essential duties.
• Adequate knife handling skills.
• Demonstrates accuracy and thoroughness.
• Takes responsibility for own actions.
• Ability to work scheduled hours and days, including holidays and weekends.

Physical Demands

While performing the duties of this job, the employee is regularly required to:

• Stand and walk.
• Use fingers and hands to type, handle, or feel.
• Use repetitive motion with hands and arms.
• Reach with hands and arms.
• Talk and hear.
• Use sense of smell.
• Close vision and peripheral vision.

The employee is frequently required to:

• Carry, lift, and/or move necessary departmental supplies, food, and equipment (up to 40 pounds).
• Push and pull carts of necessary departmental supplies, food, and equipment.
• Stoop or bend at the waist.
• Twist back and neck.

The employee is occasionally required to:

• Crouch or bend at the knees.
• Use repetitive motion with hands and arms.

The employee is rarely required to:

• Climb a ladder.
• Balance.
• Sit.

Work is performed in a grocery store environment with frequent contact with supervisors, employees, and customers. The noise level is low to moderate. The position may involve the use of knives, case cutters, scales, stock carts, exposure to hot/cold temperatures, ovens, coolers, ice machines, and cleaning supplies and equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.