HostToGo/Curbside

Responsibilities

• Ensures each guest receives a welcome and good-bye when placing and/or picking up an order.
• Responsible for a large portion of business from both walk-in guests and guests who call in to place orders.
• Knows the phone system; uses proper phone etiquette when answering phone calls and taking To-Go orders.
• Knowledgeable with the menu and can accurately take and place orders; upsells whenever possible.
• Demonstrates strong organization skills with boxing/bagging orders and accuracy of To-Go orders placed.
• Works collaboratively with To-Go and kitchen staff to complete orders.
• Partners with the manager on quote times and accurately provides quotes to guests on the length of time to complete their order.
• Uses the POS (point of sale) system effectively and correctly; handles tasks such as To-Go sales, gift card sales, and cash and credit card transactions.
• Ensures guests are comfortable and cared for while they place and/or pick up To-Go orders.
• Adheres to core values: Honor, Excellence, Leadership, and Passion.
• Practices proper safety and sanitation at all times.
• Maintains proper etiquette with all staff members and guests; exhibits teamwork at all times.
• Maintains proper dress code and hygiene standards at all times.
• Can help and support with all third-party orders.

Benefits

• Employee discount on food.
• Flexible work schedules.
• Fun work environment where you are treated with respect.
• Health benefits available for full-time team members.
• Paid vacation for full-time team members.
• Growth opportunities; promoting from within when possible.
• Aggressive and competitive pay.