Hosts

About the role

At Sava’s, the Host is the first and final impression of the guest experience. This role goes beyond managing the front door—Hosts set the tone for the restaurant, create an organized and welcoming arrival experience, and help control the flow of the dining room throughout every shift. We are looking for energetic, polished, hospitality-driven people who enjoy connecting with guests and working as part of a fast-moving team.

Responsibilities

• Welcome every guest warmly and professionally.
• Manage reservations, walk-ins, waitlists, and seating rotation.
• Provide accurate wait-time expectations and communicate changes with guests.
• Answer incoming phone calls with confidence and professionalism.
• Coordinate continuously with servers, support staff, bartenders, and managers.
• Learn the restaurant layout, table numbers, menus, service periods, and daily operations.
• Maintain a clean, polished, organized host stand and entrance.
• Assist with resetting tables and preparing the dining room for incoming guests.
• Recognize special occasions, guest requests, allergies, accessibility needs, and other important reservation notes.
• Help control the pace and flow of the dining room during high-volume periods.
• Look for opportunities to assist guests and teammates without waiting to be asked.
• Maintain Sava’s hospitality and appearance standards throughout every shift.
• Continue developing your restaurant knowledge through training, coaching, and hands-on experience.

Requirements

• A genuine interest in hospitality and taking care of people.
• Positive, professional, and welcoming communication.
• Strong organization and attention to detail.
• Ability to remain composed and friendly during busy, high-volume shifts.
• Ability to communicate confidently with guests, teammates, and restaurant leadership.
• Willingness to receive coaching and continuously improve.
• Dependability, punctuality, and strong attendance.
• Ability to work effectively as part of a team.
• Willingness to take initiative and help outside of the immediate host position when needed.
• Professional appearance and commitment to maintaining Sava’s standards.
• Ability to learn reservation systems, table numbers, menus, restaurant procedures, and service standards.
• Ability to stand and move throughout the restaurant for extended periods.
• Ability to work nights, weekends, and holidays based on restaurant needs.
• Previous restaurant or customer-service experience is helpful, but not required for the right candidate.

About the ideal candidate

The ideal Host is someone who can make a guest feel welcomed within seconds, stay organized when the restaurant is packed, communicate clearly when plans change, and recognize what the team needs before being asked. Hospitality can be taught—character, effort, curiosity, and attitude matter most.