Hostperson, Orchid Court Breakfast (Full Time)

Explore limitless possibilities, dreams and adventures on Hawai’i Island as you blaze a trail for a rewarding career in hospitality. Embrace our passion for Hawai’i’s heritage, culture and traditions with amazing career opportunities that await you in paradise. Journey into a luxury oasis where the aloha spirit comes alive at Fairmont Orchid, an award-winning luxury resort located on the majestic Kohala Coast of Hawai‘i Island. Immerse yourself in an authentic Hawaiian experience, surrounded by 32 oceanfront acres of lush tropical gardens, cascading waterfalls and a tranquil white sand beach and lagoon.

About the role

Orchid Court offers hearty breakfast options and an extensive island buffet. Guests can grab a cappuccino at the Orchid Court bar or take their time over our mouthwatering breakfast buffet, featuring a made-to-order omelet station, classic dishes, Hawaiian go-tos, fresh pastries and seasonal fresh fruit.

Responsibilities

• Provide unique dining experiences to all guests through warm, personal and detailed service in a luxury, upscale and fast-paced environment.
• Ensure a positive first impression of the restaurant through detailed cleanliness, set-up and ambiance control.
• Maintain complete knowledge of all F&B services, contents and preparation methods, outlets and hotel services/features.
• Up-sell and promote food and beverage offers at every available opportunity to maximize sales revenue.
• Pick up and serve food and beverage orders promptly once they are ready.
• Remember individual patron’s names and preferences to extend personalized service.
• Ensure all food and beverage are served according to service standards.
• Clear and tidy up tables after the departure of patrons as quickly as possible.
• Perform opening/closing side duties as assigned and set all tables according to standards and procedures.
• Assist other Food & Beverage outlets during peak times or when required.
• Apply necessary precautions regarding hotel food safety and hygiene standards (HACCP).
• Be well-versed in hotel fire and life safety/emergency procedures.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by hotel management.

Requirements

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Good reading, writing and oral proficiency in the English language.
• Ability to speak other languages and basic understanding of local languages will be an advantage.
• Ability to work cohesively and collaboratively as part of a team.
• Detailed and service-oriented with an eye for detail; self-motivated and energetic.
• Provide necessary State and Federal Requirements to work in Food and Beverage (Tuberculosis Clearance).
• Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining U.S. work authorization.

Benefits

• Premium preferred provider medical, drug, and vision benefits at competitive prices (available for full-time or part-time employees).
• Employer-paid coverage for group life and accidental insurance ($7,500) with optional coverage for family.
• 401(k)/retirement savings plan with matching program.
• 11 paid holiday/personal days per year plus 10 days of paid vacation accruing immediately.
• 50% discount at hotel restaurants, 30% discount on retail items at the Fairmont Store, and 30% discount on services at Spa Without Walls.
• Employee discounts at Accor properties (5,000+ hotels worldwide) plus Friends & Family rates.
• Complimentary meals in the employee dining facility.

Pay

Hourly Rate: $28.08 USD