Hostess/Cashier

About the Role

As a Host/Hostess, you will be responsible for creating a welcoming and pleasant dining atmosphere for guests during breakfast hours. You will assist in setting up and maintaining the breakfast buffet, ensuring food and beverage items are well‑stocked and presented attractively. Additionally, you will provide courteous and efficient service to guests, ensuring their needs are met promptly.

Responsibilities

• Greet and seat guests properly and issue menus.
• Ensure all tables are properly set before seating guests.
• Maintain clean menus.
• Use and maintain a seating chart for rotation of stations.
• Organize and maintain a clean service podium.
• Answer the phone properly and follow all reservation procedures.
• Follow all cash handling, credit card transaction, and room charge procedures for guest payments.
• Complete assigned side work and related cleaning duties.

Requirements

• High school education plus one or more years of related experience.
• Alcohol awareness certification and familiarity with hospitality industry practices preferred.
• Ability to provide friendly guest service.
• Ability to understand and comply with proper seating chart rotation.
• Ability to process guest bills and payments in compliance with cash handling, credit card transactions, room charge processes, and accounting policies and procedures.

Working Conditions & Physical Effort

Physical work is a primary part of many hotel and resort jobs. The role involves extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50 lb. Some work is performed in an interior hotel environment with equipment and machines.

Benefits

• Health, Dental, and Vision Insurances
• Disability Insurances
• Supplemental Life Insurances
• Identity Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan
• Paid Time Off, Vacation and Holidays
• Employee Assistance Program
• Hotel discounts to any property in the TPG portfolio and more (benefits vary by location)
• Part‑time benefits also available