Host, Wheeling Island Casino
Delaware North · Wheeling, WV · 2 mo ago
Customer Service$14.55/hrFull-time
About the role
As a Host at Wheeling Island Casino, you will be responsible for welcoming guests and managing the host station.Responsibilities
- Review floor plan and reservation book daily to create seating charts
- Seat guests and maintain control of wait times
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Speak with guests to ensure satisfaction with food and service, respond to complaints, and thank guests as they are leaving
- Answer the restaurant telephone line during assigned hours of operation
Requirements
- Prior experience in a guest service environment preferred
- Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously
- Ability to effectively communicate with guests and team members
Qualifications
- No high school diploma or GED required
- Ability to remain on feet for the entire shift
- Ability to maneuver between tables and around corners
- Ability to lift and carry up to 35 pounds
Skills
- Excellent communication skills
- Customer service orientation
- Attention to detail
Benefits
- Weekly pay
- Training and development opportunities
- Employee discounts
- Flexible work schedules