Host - The Pier

Host reports to: General Manager. Seasonal, hourly, full-time and part-time positions available.

About the role

First impressions count! As the first point of contact at the iconic Pier Restaurant, our hosts set the stage for a great guest experience. If you are a kind, energetic person who works well in a team setting, this job is for you!

Responsibilities

• Demonstrate genuine hospitality for an exceptional dining experience by making every guest feel welcome
• Engage guests in conversation as you seat them
• Provide menus, water service and introduce the server to their guests
• Manage wait lists during volume to set guest expectations
• Speak courteously when answering the telephone
• Communicate effectively with servers, bar, kitchen and management on level of business
• Ensure all guests are sincerely thanked as they leave
• Bus and prep tables for service, clearing dishes and glassware and resetting as needed
• Answer phone calls and make reservations
• Maintain clean and organized entryway, dining room and public areas

Requirements

• Must be at least 16 years of age
• Must be able to work weekends and holidays
• Must be able to stand for at least 5 hours at a time
• Basic computer skills required
• Excellent customer service and phone skills

Benefits

• Earned Sick Time (based on eligibility)
• 401k with match
• Dining and Lodging Discounts