Host - Steelbach

About the role

Steelbach, a Southern-inspired kitchen and chophouse located in the heart of Armature Works, is seeking dynamic, hospitality-driven individuals who thrive in a fast-paced, team-oriented environment and are passionate about delivering exceptional guest experiences. We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.

Responsibilities

• Welcome guests to Steelbach with warmth and intention
• Provide accurate wait times and manage the waitlist with confidence and transparency
• Manage reservations and coordinate seating across our dining and bar areas with precision
• Escort guests to their assigned tables, present menus, and introduce their server by name
• Bid farewell to every departing guest
• Coordinate with the wait staff on available seating and floor flow in real time
• Give extra care and attention to guests who may need additional assistance
• Answer incoming calls promptly and address guest inquiries with professionalism
• Step in to assist the wait staff as needed
• Perform other related duties as assigned

Qualifications

• A natural ability to connect with people and make them feel genuinely at ease
• Strong organizational skills — you can manage a full floor without losing your composure
• Solid understanding of restaurant etiquette and guest experience standards
• Familiarity with health and safety regulations
• Excellent communication skills, both in person and over the phone
• Ability to monitor the entire dining and bar area with a sharp, attentive eye
• Flexibility to work evenings, weekends, and holidays
• Good physical condition to stand and move throughout an entire shift
• High school diploma or GED
• Previous experience as a Host/Hostess or Server preferred
• Experience managing reservations is a plus

Physical Requirements

• Remain standing for extended periods throughout the shift
• Bending, squatting, and lifting up to 15 lbs. for short distances
• Ability to work comfortably in a fast-paced environment with varying noise levels

Benefits

• Competitive Pay
• Referral Program - Know great people? Bring them in
• Flexible Schedule - Work that fits your life
• Employee Discount
• Collaborative Team Environment - A crew that lifts each other up — we win as one