HOST - Sorella by Giada Part-time
Hollywood Casino Aurora · Aurora, IL · 2 mo ago
Art & Creative$15/hrPart-time
Responsibilities
- Greet all guests warmly and professionally upon arrival
- Manage reservations and waitlists using reservation platforms (e.g., OpenTable or similar systems)
- Cook up seating to ensure balanced service flow and optimal table turns
- Accurately estimate wait times and communicate updates to guests
- Escort guests to tables and provide menus
- Maintain cleanliness and organization of host stand and lobby area
- Answer phones and respond to guest inquiries
- Manage large parties and VIP guests with professionalism and discretion
- Communicate effectively with management, servers, and kitchen staff
- Aid with coat check, special accommodations, and guest requests
- Monitor dining room capacity and adhere to fire and safety regulations
- Support team members during peak business periods
Requirements
- High school diploma or equivalent preferred
- Previous host or guest service experience preferred (fine dining or high-volume restaurant experience a plus)
- Strong interpersonal and communication skills
- Professional appearance and demeanor
- Ability to multitask in a fast-paced environment
- Comfortable managing high-profile or VIP clientele
- Flexible schedule including nights, weekends, and holidays