Host/Server Assistant

About the role

This is an Hourly and Non-Exempt position. Join the Fun, Stay for the Career!

Responsibilities

• Makes memorable first and last impressions with a smile.
• Greets incoming and departing Guests in a welcoming manner. Seats guests in the dining and bar areas, while ensuring a smooth handoff to service staff.
• Covers for servers by coordinating wait, seating guests with a sense of urgency, always smiling, and having genuine conversations with Guests.
• Demonstrates teamwork by supporting all areas of the restaurant as business needs arise.
• Committed to food safety, cleanliness, job safety and sanitation standards.
• Busses tables, delivers food and supports the dining room, ensuring every opportunity to WOW our guests is fulfilled.
• Will have a general knowledge of the food and drink menu and be able to recommend and upsell products.
• Answers the phone in a prompt and professional manner and directs calls.
• Leads the lobby experience for each Guest, following Outback hospitality standards.
• Assists guests and supports Servers by serving food and beverages, clearing and resetting tables, and ensuring a clean, welcoming dining environment.

Requirements

• Able to lift, carry or move up to 30 lbs.
• Able to work in hot and cold environments.
• Able to walk and stand for extended periods of time, up to 8 hours per shift.
• Frequent bending, reaching, kneeling, squatting and stooping.
• Manual dexterity to handle glassware, utensils and technology systems.
• Able to move quickly in a fast-paced environment.
• Visual ability to include distance, close, color, depth and peripheral. Also, the ability to adjust focus as needed.
• Ability to perform essential functions of the job with or without reasonable accommodation.
• For all California based positions: Responsible Beverage Service Certifications Required (can be completed during training, and up to 60 days after start date).

Benefits

• Comprehensive health insurance (medical, dental, vision) for employees eligible under ACA measurement rules.
• Employees accrue and may use paid sick leave in accordance with California law and applicable local city or county ordinances.
• Growth Opportunities! Training and advancement opportunities may be available for qualified candidates, including our Shift Leader program with extensive on the job training.
• Hospitable culture that recognizes hard work, effort, perseverance, and leadership.
• Closed Thanksgiving & Christmas Day so our team can enjoy time with family & friends.
• Different scheduling options to support our team and ensure excellent service for our guests. Tasty perks: Meal discounts.
• Company sponsored Employee Assistance Program (EAP).
• We are the largest franchisee of Outback Steakhouse.
• Plenty of future possibilities to advance in your career!