Host | Root Down DIA

About the role

Mission Yogurt is seeking a warm, energetic, and dependable Host to join our team at Root Down DIA. The Host is responsible for welcoming guests, managing seating and wait times, and maintaining an organized and efficient front-of-house area. This role supports a smooth guest flow and works closely with the service team to ensure a positive dining experience in a fast-paced environment.

Responsibilities

• Interact with incoming and departing guests warmly with genuine intent and eye contact
• Use visual cues to seat guests in either bar or dining area, depending on guest preference
• Escort guests to assigned dining area
• Present menus, inform guests of the server's name, and other pertinent information such as promotions
• Answer phone calls and provide information to callers with professionalism and courtesy
• Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests
• Tend to the unique needs and requests of guests, and remain observant of guests' needs throughout their dining experience to ensure high-quality service (example: notice a guest needs a drink refill while seating other guests and ensuring the drink is refilled before returning to the Host station)
• Maintain a positive and professional approach with coworkers and customers

Requirements

• Flexible availability, including nights, weekends, and holidays
• Delivers superior food and beverage service and maximizes customer satisfaction
• Upholds ideals, values, and practices that are the foundation of Mission Yogurt: Loyalty, Innovation, Service, Communication, and Flexibility
• Adheres to Mission Yogurt's safety, sanitation, and cleanliness policies and practices
• Ensures all operating and quality standards are met
• Upholds a professional and ethical style and presentation
• Assesses work-related issues in a professional manner and exercises honest, non-biased judgment
• Ensures safety and security of both guests and team members

Physical Demands

• Must be able to work on your feet for up to 12 hours
• Position requires prolonged standing, bending, stooping, twisting, reaching overhead and lifting products and supplies weighing 20 pounds and occasional lifting and/or moving up to 50 pounds as well as repetitive hand and wrist motion

Pay

$18.00/hr. + TIPS!

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Voluntary Life and AD&D
• Voluntary Long-Term Disability
• Voluntary Accident
• Voluntary Critical Illness
• Voluntary Hospital Indemnity
• Voluntary Pet Insurance (offered on the first of the month following 60 days of full-time employment)
• 401K plus company match
• Paid Sick Leave
• Company paid parking pass or RTD Eco-pass
• Free meal during shifts worked
• Room for growth