Host Person - ai Pazzi - Reserve

About the Role

The Host/Cashier maintains the restaurant-seating chart and ensures that guests are evenly distributed throughout open stations. They greet guests at the entrance and seat them as quickly as possible. They assist management staff in coordinating all employees to ensure efficient service to guests, performing job responsibilities according to department standards while fostering teamwork and providing excellent guest service.

Responsibilities

• Greet guests promptly at the door, assess their needs, and seat them according to established guidelines.
• Ensure dining room employees know their assigned stations and partners.
• Distribute guests evenly across sections and adjust seating based on service levels.
• Implement dining room break schedules and administer work schedules as directed by management.
• Accurately handle money, process payments (cash, credit, room charges), and operate the POS system (Micros) in compliance with hotel cash handling procedures.
• Maintain guest focus while performing duties.
• Periodically check with guests to ensure satisfaction and assist staff with taking food and non-alcoholic beverage orders when needed.
• Notify management of any dining room issues.
• Follow directions carefully and seek clarification when necessary.
• Move throughout the restaurant during the entire shift to monitor guest needs and support team operations.

Requirements

• High School Diploma or GED.
• 1 year of hotel/restaurant Host experience.
• Must be at least 18 years of age.
• Valid Clark County Health Card.

Skills

• Friendly, professional demeanor and ability to work effectively with all team members.
• Clear verbal, listening, and written communication skills.
• Neat, clean, and well-groomed appearance.
• Familiarity with the menu, preparation procedures, and pricing to answer guest questions confidently and accurately.
• Ability to perform simple calculations for billing, change, and split checks accurately.

Essential Job Functions

• Ability to stand and walk for extended periods (five hours or more).
• Comfortable working in a fast-paced, upscale environment.
• Requires transporting, pushing, pulling, and maneuvering items weighing up to 50 lbs.
• Requires eye/hand coordination and basic math skills to distinguish letters, numbers, and symbols.
• Ability to comply with policies and procedures, job descriptions, daily memorandums, chemical labels (SDS), and other instructions.
• Exposure to varying noise levels, temperature, illumination, and air quality; may include moderate to loud noise levels in casino areas where smoking is permitted.