Host or Hostess

About Us

Chelsea Hospitality Group (CHG) is a family-owned hospitality company based in New Jersey, dedicated to creating world-class food and beverage experiences. The Morris Proper in Morristown, NJ involves managing multiple food and beverage outlets within a sustainably built, mixed-use property. These outlets include a ground-floor restaurant, conference catering, pantry services, and pop-up concepts.

Responsibilities

• Inspire Memorable Hospitality: Greet guests with a warm, friendly demeanor and ensure they feel welcome from the moment they walk in.
• Manage Reservations: Effectively manage reservations, ensuring that guests are seated according to their preferences and in a timely manner.
• Stay Guest-Focused: Remain attentive to guest needs, ensuring their wait times are minimal and that they feel valued throughout their experience.
• Ensure a Smooth Flow: Coordinate seating arrangements to optimize the dining room’s efficiency while maintaining a comfortable atmosphere for guests.
• Maintain Organization: Keep the front-of-house area clean, organized, and welcoming at all times, from the entrance to the host stand.
• Collaborate with the Team: Work closely with servers, bussers, and management to ensure guests are seated promptly and all their needs are addressed efficiently.
• Uphold Standards: Support and enforce the restaurant’s policies and procedures to maintain a high standard of service and safety.

Requirements

• Positive attitude – Bring energy, warmth, and enthusiasm to every interaction with guests and team members.
• Reliability – Show up on time and ready to contribute, ensuring our guests receive prompt service.
• Customer Service Skills – Demonstrate outstanding interpersonal skills to make each guest feel valued and respected.
• Professionalism – Maintain a polished, professional appearance and uphold the standards of the restaurant.
• Strong Communication Skills – Clearly and effectively communicate with both guests and team members to ensure a smooth dining experience.
• Attention to Detail – Stay vigilant and proactive, noticing even the smallest details that impact the guest experience.
• Adaptability and Flexibility – Stay calm under pressure and be ready to adapt to changing situations or requests from guests.
• Team Player – Collaborate seamlessly with your colleagues to deliver excellent service and ensure operational efficiency.
• Physical Stamina – Ability to stand for long periods and maintain high energy throughout your shift.
• Experience – Previous experience in a hospitality or customer service role is a plus, but a positive attitude and willingness to learn are the most important traits.

Benefits

• Comprehensive Medical, Dental, Life, and Vision insurance
• 401(k) to help you invest in your future
• Paid time off to support your life outside of work
• The opportunity to work alongside a collaborative team that shares CHG’s core values
• A chance to grow with us as we expand and create unforgettable guest experiences

Pay

$18.00 per hour