Host - Mayahuel
Culinary Khancepts · Houston, TX · 1 mo ago
On-siteArt & CreativeFull-time
Benefits
Competitive salary
Responsibilities
- Handle cash transactions, confirming prices.
- Aid customers with their ticket and gift card purchases.
- Take reservations, greet and seat guests, direct guests to the table, and thank guests as they depart.
- Answer phones throughout the shift and direct calls to appropriate personnel.
- Greet and seat guests while maintaining a balanced rotation among servers.
- Communicate clearly and promptly, both face-to-face and over the phone.
- Accommodate all guest requests with enthusiasm and hospitality.
- Maintain dining area capacity and manage waiting times as necessary.
- Perform additional opening and closing duties such as cleaning, stocking, and setting up the host stand for the next shift.
- Proactively engage with guests to ensure their needs are met and exceeded, including performing online research to personalize guest interactions and enhance their experience.
- Utilize social media skills to gather insights on guests, ensuring a tailored and memorable service.
Qualifications
- Previous hosting experience in a restaurant setting preferred.
- High School diploma or GED.
- Minimum of 1 year experience in fine dining hospitality and/or casual dining.
- Able to multitask effectively.
- Must stand for long periods, lift up to 25 lbs., and manage physical activities like bending and climbing.
- Focused on customer service and solutions.
- Enjoy working in a fast-paced environment.
- Flexibility to work varying shifts based on restaurant needs.
- Food handler's card may be required as per local and state regulations.
- Spanish/English speaking recommended.
Benefits/Perks
- Competitive Pay
- Flexible Schedules
- Opportunities for Growth
- Discounts at pharmacies and in-house restaurants
- Complimentary movie tickets at Star Cinema Grill