Host | Hotel | Part Time

About the role

As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor. The resort is home to award-winning alpine and Nordic skiing at Bretton Woods - the state’s largest ski area which is consistently recognized among the best for snow quality, grooming and service. A famed Donald Ross-designed Golf Course, nature-inspired Spa and year-round Canopy Tour add to our wide variety of world-class activities, adventure and wellness offerings, attracting guests from around the globe all year long. Omni Mount Washington Resort & Spa and Bretton Woods Ski Area associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa and Bretton Woods Ski Area may be your perfect match.

The role of the Host is to ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with Omni Standards.

Responsibilities

• Assist managers in opening and closing.
• Answer phone calls.
• Greet and seat all guests.
• Control heavy volume at Restaurant entrance.
• Clean menus daily.
• Have knowledge of the whole resort property.
• Inform the guest about all dining options.
• Attend to and anticipate guests’ needs.
• Maintain familiarization with menu and daily knowledge of all specials.
• Introduce server to guest.
• Maintain a Smile

Qualifications

• High school diploma or equivalent
• Must have strong verbal and written communication skills.
• Prior host experience preferred.
• Must be able to multitask.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance.
• Ability to work nights, weekends, and holidays.