Host/Hostess, Winter Village - Seasonal

About the Role

Recognized for more than a century as the iconic address for Dallas hospitality, The Adolphus offers timeless culture, vibrant and storied surroundings, imaginative and collaborative food and drink, and immersive experiences. In its reimagining, the 407-room downtown hotel recalls a grand European home. We are seeking a warm, organized, quick-thinking, and positive host who can handle unexpected situations with ease. This role is ideal for someone who is approachable, personable, and always goes the extra mile to ensure guest satisfaction.

Responsibilities

• Welcome guests in a warm and friendly manner, always adhering to service standards.
• Monitor guests' seating, planning ahead to balance guests’ and restaurant’s needs for optimal service flow.
• Use and maintain the restaurant reservation system accurately, including table status, rotations, cover counts, and guest notes.
• Respond to guest inquiries and requests promptly, efficiently, and with a friendly demeanor.
• Perform opening and closing duties as needed.
• Maintain a neat, organized, and professional environment.
• Uphold a professional appearance and demeanor, contributing to the overall ambiance and presentation of the restaurant.

Qualifications

• Prior experience in a restaurant highly preferred.
• Approachable and personable personality.
• Ability to remain patient and accommodating with guests' requests.

Benefits

As part of the Makeready collection, we offer a variety of thoughtful benefits for eligible team members, including:

• Accommodating PTO and PTO exchange.
• Medical, dental, and vision benefits.
• Pet insurance.
• Company-matched dependent care and 401k.
• Student loan repayment program.
• A wide range of additional ancillary benefits.

The health, happiness, and well-being of our team are our top priority. We take pride in our Guiding Principles, which define how we successfully work together, not out of duty but instinctively.