Host/Hostess Terrace View Cafe

About the role

The Host/Hostess position provides exceptional guest service while working collectively and cooperatively in the Premium Service Department, specifically in the Restaurant environment.

Responsibilities

• Greet and seat guests in a timely, efficient, and professional manner.
• Exhibit professional and courteous behavior at all times.
• Present a neat and tidy appearance while adhering to uniform standards.
• Communicate effectively with guests, all levels of management, and co-workers.
• Maintain the proper care of equipment and food & beverage items.
• Provide guests with personal service and attention to detail that will exceed their expectations.
• Work as a team with fellow associates and other service departments within the casino.
• Must have extensive knowledge of the food and beverage menu, specials, and services offered.
• Set up and maintain a clean, neat, and safe work area.
• Fulfill assigned opening and closing duties.
• Must be knowledgeable of other food, beverage, and retail outlets within the casino.

Requirements

• Two (2) to three (3) years of experience working in a fast-paced bar, high-end club, or restaurant.
• High school diploma or equivalent; some college preferred.
• All applicants must be at least 18 years of age.
• Ability to interact with co-workers to assure compliance with company service standards.
• Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Ability to multi-task in a fast-paced, team-oriented setting.
• Ability to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
• Sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.