Lake Terrace Dining Room- Host/Hostess

Job Summary

The Broadmoor is committed to creating a culture of family and community while providing a genuine, unforgettable experience for guests and team members. This role plays a key part in upholding the reputation of the Broadmoor and providing exceptional service to guests.

What You Will Be Doing

• Operate computer reservation system in accordance with established policies, procedures, and guidelines
• Answer phones and respond to guest requests in accordance with Broadmoor Standards of Excellence
• Schedule dining reservations and arrange parties and/or special services for diners
• Greet guests, escort them to tables, and provide menus
• Identify and assist in problem solving as it relates to providing an exceptional guest experience
• Set-up workstations and control food and beverage checks
• Guide and assist in the training of new staff
• Order and stock supplies as needed
• Follow Broadmoor safety, hygiene, and uniform standards

What We Are Looking For

• A high school diploma or General Education Degree (GED)
• At least two years of related experience or equivalent
• Highly enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills

Benefits

Employees are offered comprehensive benefits packages including Health & Dental, 401k, and local discounts. Additionally, there are opportunities for career development and growth within the organization.