Host/Hostess Supervisor

Key Responsibilities

• Manages the Host and Hostess’s as well as;
  • Welcome each guest with a smile and friendly greeting
  • Escorts guests to their assigned table
• Controls the flow of work in the room by seating guests in station rotation while maintaining guests lists and following and enforcing check issue procedures
• Maintains reservations book, takes incoming telephone calls, notes reservations and special requests by guests
• Remains knowledgeable of all menu items, prices and general service procedures
• Maintains standards of appearance and cleanliness in all service areas
• Remains visible on dining room floor, and is easily accessible to guests, staff and management
• Checks all tables daily, before service to ensure proper settings
• Assists with side work and/or assisting service staff with bussing table and taking cocktail orders
• Communicates guest's requests and concerns to the department manager

Other Qualifications

• Regular and reliable attendance
• Demonstrates an outgoing and friendly attitude