Host/Hostess - Seasonal

Position Description

To greet and seat guests and achieve total member and guest satisfaction in line with established standards of service.

Essential Job Functions

• Lead by example and promote Seabrook Core Values, Characteristics, Employee Constitution and Decision Making.
• Greet members/guests at the door and seat in the appropriate dining room. Provide menus and notify servers of table, while controlling the flow of guests being seated in multiple dining rooms.
• Take reservations in reservation system, adhering to set reservation levels for each day and time. Note birthday, anniversary nights, special requests, VIP’s. etc. in reservation system.
• Answer telephone properly, knowing general Club information in order to give proper information and assistance to members and guests.
• Check voicemail messages and return calls in a timely fashion. Also confirm all reservations at least 1 day in advance of the reservation.
• Assist with service as needed, pouring water, coffee or any other service requested by a supervisor or manager.
• Reset tables as needed.
• Maintain a clean and organized host stand and entrance area.
• Complete all opening and closing sidework for each shift and complete weekly cleaning duties as assigned by management.
• Attend all required staff meetings.
• Communicate effectively with serves, managers, and kitchen staff to ensure seamless service.
• Maintain a safe working environment.
• Any tasks as assigned by a server captain, supervisor or manager.
• Must be able to work under high volume situations.
• Must maintain the policy of this company to conduct operations in a manner that will prevent injuries to people and damage to property and equipment and that will comply with all applicable regulations for safety and health.
• Adhere to standards set by the Seabrook Island Club.

Requirements

• Education: High School Diploma or GED equivalent preferred.
• Experience: 6 months of restaurant service experience preferred.
• Skills: Good communication skills required, ability to multi-task and work with others required. Good personality, hard work ethic and willing to be part of team required. Good phone skills and customer interaction required.
• Supervisory Responsibilities: None
• Equipment to be used: Computer POS systems, coffee machine, ice tea machine, bread warmer, microwave, soup kettles, chafing dishes, any other miscellaneous restaurant equipment.

Physical Demands

• Ability to handle high stress levels during service hours.
• Ability to carry trays and miscellaneous items of up to 40 pounds.
• This position requires moderate strength and physical fitness.
• The position also requires repeated bending, stooping, reaching and a normal range of hearing and vision.
• Requires ability to function professionally in a challenging and demanding environment as well as the ability to remain on your feet for extended periods of time and the ability to work in extreme temperatures during long shifts.