Host/Hostess (Part-Time) - Pendry Chicago

Live your passion and add your magic at Pendry Chicago, where our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Pendry Chicago is more than a job; it’s a way of life.

About the role

Primarily greet and welcome guests in a positive and professional manner. Manage reservations and seating arrangements to ensure efficient use of dining space and minimize wait times. Escort guests to their tables and provide menus, ensuring that they are seated in a timely and courteous manner. Handle guest inquiries, concerns, and special requests professionally and efficiently.

• Manage reservations including new reservations, confirmations, cancellations, and updating seating charts
• Work as a team and effectively communicate with management, bartenders, and service staff
• Deliver on guests’ expectations and create WOW moments
• Perform additional duties as assigned that may be outside of the normal scope based on business needs

Requirements

• Ability to work a flexible schedule including weekends and holidays
• Ability to collaborate in a team environment
• Basic computer skills
• Verbal and written communication skills
• Luxury hotel experience (a plus)

Qualifications

• You enjoy assisting with food and beverage steps of service
• You have basic communication skills
• You are passionate about providing exceptional guest service and creating memorable moments
• You are open to learning, developing, and growing both personally and professionally
• You are trustworthy and have integrity

Physical Requirements

• Grasping, holding, sitting, walking, repetitive motions, bending over
• Ability to stand and exercise mobility for extended periods during your scheduled shift
• Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
• Ability to push and pull carts and equipment weighing up to 100 pounds on a semi-regular basis

Benefits

• Free meals when on-duty
• Free uniforms and cleaning
• Ongoing community outreach events
• Hotel discounts
• Associate events throughout the year
• 401k retirement plan with company matching
• Paid Time Off (sick time)

Pay

The pay range for Host/Hostess is $23.54 - $24.00 hourly (exclusive of incentive pay such as gratuities).