Host/Hostess - Full Time
Full time (40 hours per week), every other weekend, every other holiday. Weekend hours: 6am-2:30pm. Weekday hours: 7am-3:30pm. Some additional flexibility needed to cover when others are off.
About the role
To provide a high quality dining experience to patients which meets their nutritional requirements and service expectations. The Host/Hostess acts as the liaison between patients and food service and nutrition through daily patient interactions and coordinating patient nutritional needs between nursing units and dieticians, as well as kitchen staff. The Host/Hostess assists patients with room service when appropriate and delivers meal trays to assigned patients.
Responsibilities
- Act as liaison between patients, food service, and nutrition staff
- Coordinate patient nutritional needs between nursing units and dieticians
- Assist patients with room service as appropriate
- Deliver meal trays to assigned patients
- Participate in orientation and continuing education
- Update and maintain knowledge and skills related to specific areas of expertise
Requirements
- Ability to speak, read, and write English clearly and proficiently
- GED/High School Diploma (preferred)
- 1-3 years experience in a customer service position
- 1-3 years experience in a food service establishment
- Working knowledge of a PC/Microsoft Windows
- Typing skills
- Strong communication and interpersonal skills
- Understanding of menus, food, and diets
- Self-motivated with ability to work independently to complete tasks
- Problem-solving skills to meet customers' needs
- Friendly and cheerful demeanor reflecting a culture of healing and service excellence
- Ability to handle stressful situations
Work Environment
- Industrial and clinical setting – Exposure Class I or II
- Light to medium work involving standing, walking, sitting, pushing, and pulling
Pay
Pay range: $16.20 - $23.50 per hour, based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may vary based on location.