HOST/HOSTESS (FULL TIME)

Location: Capital One - 105 Air Cargo Road, Arlington, VA 22202

About the role

Responsible for seating residents in the dining room. Handles customer service situations as they arise and helps create an overall enjoyable dining experience. Promotes a safe, clean, and neat environment for guests and other associates.

Responsibilities

• Promptly and warmly greet and direct guests to their tables based on availability or desired seating arrangements.
• Exhibit exceptional communication skills; demonstrate flexibility, patience, and an interest in people.
• Maintain a high level of sensitivity and confidentiality regarding personal or medical information shared.
• Supervise food-service associates in the dining room to ensure proper customer service, food handling, and sanitation procedures are followed.
• Help train new food-service team members.
• Supervise the closing of the assigned dining room; ensure side work and station setup is properly completed.
• Demonstrate knowledge of emergency safety procedures and help evacuate guests to safety in the event of fire or other emergencies.
• Assist with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards.
• Operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
• Work with staff of other departments to perform job duties during special events or functions.
• Perform other duties as assigned.

Requirements

• Previous hospitality experience preferred.
• Open availability required; hours and days may vary.

Benefits

• Free daily meal and parking.
• Uniform shirt and jacket provided.
• Internal employee referral bonus available.
• Retirement Plan.
• Associate Shopping Program.
• Health and Wellness Programs.
• Discount Marketplace.
• Identity Theft Protection.
• Pet Insurance.
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.

Full-time positions also offer:

• Medical, Dental, Vision.
• Life Insurance/AD, Disability Insurance.
• Commuter Benefits.
• Employee Assistance Program.
• Flexible Spending Accounts (FSAs).
• Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Pay

Fixed pay rate: $25.00 per hour.