HOST/HOSTESS (FULL TIME)

About the role

Responsible for seating residents in the dining room. Handles customer service situations as they arise.

Responsibilities

• Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements
• Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates
• Exhibits exceptional communications skills
• Gets along well with others, demonstrates flexibility and patience; possesses an interest in people
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
• Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed
• Helps train new food-service team members
• Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed
• Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency
• Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards
• May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines
• Works with staff of other departments to perform job duties and during special events or functions
• Performs other duties as assigned

Requirements

• Previous hosting, customer service, and reception experience required

Pay

$21.50 per hour. Free meals, uniforms and laundering service available at select locations.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision (full-time positions)
• Life Insurance/AD (full-time positions)
• Disability Insurance (full-time positions)
• Commuter Benefits (full-time positions)
• Employee Assistance Program (full-time positions)
• Flexible Spending Accounts (FSAs) (full-time positions)
• Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws

Schedule

Full time schedule. Days and hours may vary. Further details upon interview.

This response is AI-generated, for reference only.