Host/Hostess - Fine Dining

Essential Functions

• Welcome every guest to improve guest satisfaction and to promote positive guest relations.
• Escort guests to their tables/booths in a courteous and friendly manner.
• Inspect dining area and set the table/booth when necessary.
• Practice and observe the safety rules and regulations in all dining areas.
• Run all the required reports for the server, the micro’s cashier report and the batch report from the credit card machine.
• Present check and collect settlement for all necessary items.
• Serve efficiently between 25-35 guests per half-hour.
• Complete all opening and closing side duties.
• Stock areas with all necessary items, during the shift as well as the end of the shift.
• Maintain cleanliness of all dining areas.
• Ring all financial transactions accurately.
• Follow all policies and procedures regarding alcohol.
• Accurately verify all banks received and returned from cage or cash room.
• Take reservations when necessary.
• Be knowledgeable of events.

Non-essential Job Functions

• Attend seminars when needed.

Education And /Or Experience Requirements

• High School diploma or G.E.D. equivalency preferred.
• Must have strong mathematical skills.
• Ability to read and write English required.
• Two years’ guest service experience in a family or formal dining environment.
• Casino Food & Beverage experience preferred.

Additional Requirements

• Must obtain and maintain all licenses / certifications per Federal, State, and Illinois Gaming Commission.
• Must successfully pass background check.
• Must be at least twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts.

Knowledge Of

• The ability to anticipate guest and employee needs.
• Good communication skills and maintain friendly, personable attitude at all times.

Ability To

• Have the ability to lift and carry up to 25 lbs.
• Withstand noisy and smoke-filled environments.