Host/Hostess - Bessie's Diner

About the role

At Geronimo Hospitality Group, we don’t raise the bar. We are the bar. We create destinations, not pit stops, and we’re looking for people who are ready to join a team that pushes boundaries and values hard work every day. Bessie’s Diner features an aviation-themed dining experience located at the Southern Wisconsin Regional Airport in Janesville, Wisconsin.

In this role, you’ll be a key part of our team, ensuring that every guest leaves with a lasting impression. Your voice matters here—use it to build the future, make an impact, and continuously improve the guest experience.

Responsibilities

As the Host/Hostess, you will greet guests and escort them to their tables. You will also take reservations, confirm reservations and assist serving staff where needed.

• Introduce yourself and greet customers with a smile and a welcoming attitude; maintain eye contact with the customer when speaking to them and acknowledge their requests
• Understand the seating arrangements and timing of every table to be sat
• Understand server patterns and what they are capable of in order to provide quality customer service
• Prepare dining room by setting tables with clean, full condiments and tabletop menus
• Use downtime to check with guests, fill waters and overall restaurant needs
• Ensure carry-out orders are properly rung in and packaged before guest leaves
• Leave a positive impression on the customers to ensure a return venture and potential word of mouth promotion

Requirements

• High School or equivalent degree
• Basic computer skills
• Basic math skills required (able to add, subtract, and count change back to customer)
• Legible handwriting
• Strong customer service and oral communication skills
• Must be 16 years or older
• Regularly required to talk and hear
• Requires standing, walking, bending, kneeling, stopping, and crouching
• May require occasional lifting of products weighing up to 50 pounds
• U.S. Work Authorization (required)

Benefits

We believe in rewarding effort and skill. Our team enjoys Employee Discounts, Paid Time Off, Training & Development Opportunities, 401K, Medical Benefits, 24/7 Online Care, Pet Insurance, and more.

Pay

$12.00 per hour