Host/Hostess

About the role

As a Host/Hostess at the Schaffer's Mill, you will be the first point of contact for our members and guests, providing a warm welcome and ensuring a pleasant dining experience. Your exceptional interpersonal skills and attention to detail will help create a friendly and inviting atmosphere that reflects the high standards of our country club.

Responsibilities

• Greet and welcome members and guests as they arrive.
• Manage reservations and seating arrangements to optimize the flow of guests.
• Maintain a clean and organized entrance and dining area.
• Provide menus and inform guests of specials and promotions.
• Answer phone calls and take reservations with professionalism and courtesy.
• Assist with seating and accommodate special requests from guests.
• Collaborate with the dining staff to ensure smooth service and guest satisfaction.
• Handle guest inquiries and resolve any issues or complaints promptly.
• Uphold the country club’s standards of hospitality and professionalism.

Qualifications

• Previous experience in a host/hostess or customer service role preferred.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Flexibility to work evenings, weekends, and holidays as needed.
• Knowledge of dining etiquette and country club operations is a plus.

Pay

$16.90 per hour