Host/Hostess

About the Role

As a Host/Hostess at The Orchard Social, you will be the first point of contact for our guests, providing a warm welcome and ensuring a pleasant dining experience. Your exceptional interpersonal skills and attention to detail will help create a friendly and inviting atmosphere that reflects the high standards of our restaurant and golf course.

Responsibilities

• Greet and welcome guests as they arrive.
• Manage reservations and seating arrangements to optimize the flow of guests.
• Maintain a clean and organized entrance and dining area.
• Provide menus and inform guests of specials and promotions.
• Answer phone calls and take reservations with professionalism and courtesy.
• Assist with seating and accommodate special requests from guests.
• Collaborate with the dining staff to ensure smooth service and guest satisfaction.
• Handle guest inquiries and resolve any issues or complaints promptly.
• Uphold the restaurant's standards of hospitality and professionalism.

Qualifications

• Previous experience in a host/hostess or customer service role preferred.
• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Flexibility to work evenings, weekends, and holidays as needed.
• Knowledge of dining etiquette and golf course operations is a plus.

Benefits

• Healthcare Benefits – Medical (if determined by the ACA measurement).
• Retirement Benefits – 401(k) with employer match (19 years of age and older).
• Time Off – Sick leave and leaves of absence, in accordance with Illinois Paid Leave for All Workers Act (PLAWA).

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan documents and company policies, which may be amended at the Company’s discretion.

Pay

$15.00 per hour

About the Company

Orchard Valley Golf Course, located in Aurora, IL, is part of Troon, a global leader in golf and community management. Founded in 1990 and headquartered in Scottsdale, AZ, Troon manages more than 900 locations in 45+ states and 27+ countries. The company values being infectiously energetic, consciously kind, and humbly prosperous, offering professionals opportunities to grow within a globally respected organization.