Host/Hostess

Essential Responsibilities

• Warmly greet and seat guests with a friendly, sincere smile.
• Answer telephones, take orders, and respond knowledgeably and warmly to questions.
• Communicate messages and questions regarding dietary restrictions, large parties or special requests to management.
• Use good judgment, patience, and courtesy when dealing with guest challenges or responding to guest needs.
• Safely and effectively move and arrange chairs, tables, highchairs, booster seats, and other equipment as necessary.
• Auxiliary with clearing, cleaning, and resetting tables as needed.
• Complete cleaning tasks for the front of house area to ensure cleanliness throughout each shift.

Required Skills and Abilities

• Must be at least 16 years of age
• Availability days, evenings, weekends, holidays
• Previous experience in customer service work preferred
• Skills in problem-solving, teamwork, and communication in-person and via phone
• Ability to present a positive, professional, customer-service-oriented attitude
• Ability to stand, move, and walk for multiple hours