Host / Hostess

About the role

Embodying the rich heritage of Southern hospitality, the historic hotel features 504 rooms, over 60,000 square feet of meeting space, and five (5) food and beverage outlets. This includes 2 restaurants, a caf, seasonal rooftop bar, and in-room dining. We are looking for an individual with an upbeat, outgoing personality to join our Food and Beverage.

Responsibilities

• Deliver unforgettable first impressions: Greet guests warmly and ascertain their needs quickly and effectively
• Maintain a smooth flow: Seat guests, manage the seating chart, and monitor dining activity to ensure a seamless experience
• Deliver standout service: Respond promptly and knowledgeably to guest inquiries and special requests
• Support general operations: Perform opening/closing tasks and assist with service prep such as stocking and folding silverware

Requirements

We are looking for an individual with a passion for delivering exceptional guest experiences. Specific requirements include:

• Passionate about hospitality
• Outgoing personality
• Quickly ascertain guest needs
• Knowledgeable about guest inquiries and special requests
• Ability to perform opening/closing tasks and assist with service prep

Qualifications

Qualifications include:

• Experience in a similar role
• Excellent communication skills
• Ability to multitask and prioritize tasks
• Positive attitude and ability to work in a fast-paced environment

Skills

Skills required for this position include:

• Customer service skills
• Attention to detail
• Time management skills
• Ability to work independently and as part of a team

Benefits

When you join our team, youll enjoy a comprehensive benefits package, including:

• Medical and Vision Insurance - Blue Cross Blue Shield of Louisiana*
• Dental and Voluntary Insurance - SunLife*
• Flexible Spending Account (FSA) - Through WEX
• 401(k) Retirement Plan - Fidelity, with up to 5% employer match
• Employee Assistance Program (EAP) - ComPsych
• Free Team Member Meals
• Discounted Parking
• Property Discounts - Restaurants, Gift Shop, and Spa
• Paid Time Off (PTO) Program
• Go Hilton Travel Discounts
• Tuition Reimbursement Guild Education Program

Pay

Medical/Dental coverage begins on the first of the month following 60 days of employment. 401(k) eligibility begins after 90 days of employment; new hires are auto-enrolled.

Schedule

This is a Full-time position.