Host / Hostess

About the role

Proudly listed in the Michelin Guide, THE RANCH Restaurant is an award-winning independent concept in the heart of Anaheim. Our seasonal menu features globally inspired dishes and classic American favorites that honor the best in local and regional ingredients. Our Wine Program is supported by a team of sommeliers and has won "Best Of Award Of Excellence" for ten consecutive years.

Responsibilities

• Welcome and warmly greet guests on arrival
• Accommodate specific guest requests regarding seating
• Provide superior customer service to guests while they wait for seating, including answering all questions and providing information on time estimates for seating
• Take and manage guest reservations by phone and through OpenTable
• Manage seating chart and keep it up to date
• Maintain customer service standards as guests leave the restaurant
• Clean and sanitize work areas in accordance with CDC guidelines
• Assist management with additional front of the house assignments as needed

Requirements

• Exceptional customer service
• Must demonstrate positive attitude and professional demeanor and appearance
• Excellent communication and interpersonal skills and commitment to a high level of guest satisfaction
• Ability to learn systems to maintain orderly reservations
• Prior experience a plus
• High energy with the ability to multitask successfully

Pay

$19.00 to $22.00 per hour. Pay may vary depending on experience, qualifications, and other job-related factors.