Host/Hostess

About the role

Why The Global Ambassador: Competitive compensation, comprehensive benefits available for team members working 25+ hours per week, including medical, dental, vision, and more. Paid time off eligibility for those working 32+ hours per week. A dynamic, fast-paced environment where passion for hospitality, teamwork, and excellence thrives.

Who We Are: Hospitality refined for a global mindset. The Global Ambassador is an internationally inspired hotel from hospitality innovator Sam Fox and the newest addition to Author & Edit, his growing collection of hospitality experiences. Created through a global lens yet deeply connected to its surroundings at the intersection of Phoenix, Scottsdale and Paradise Valley, the 141-room hotel brings together inspired design, world-class dining and elevated wellness in one impeccably curated destination. Recognized with a MICHELIN Key in both 2024 and 2025 and named among Esquire’s Best New Hotels in the World and Condé Nast Traveler’s Hot List, The Global Ambassador offers six original dining experiences, an exclusive members club and a bespoke fitness and wellness center, including a luxurious spa. Join us in the journey of creating moments worth remembering and sharing.

Responsibilities

• Warmly greet and seat restaurant guests
• Manage restaurant guest flow and seating efficiency
• Monitor and maintain adequate table availability
• Address guest concerns and requests in a timely manner
• Work closely with restaurant management and wait staff
• Maintain a professional, friendly, and hospitable presence
• Ensure reception and waiting areas are properly supplied and set up
• Other duties as assigned to support restaurant operations
• When possible, open the front door for guests entering or leaving the restaurant
• When on a wait, record guest’s name and number of people in party, provide guests with estimated waiting time
• Call out name and number of party when tables become available
• Accommodate special seating requests for guests whenever possible
• Seat guests based on guest preferences and balancing of guest flow in service stations
• Upon seating, offer guests a menu and inspect table for proper presentation and completeness
• Thank guests as they leave and invite them to return
• Answer incoming phone calls; take complete messages, complete timely call backs

Qualifications

• Previous hosting/restaurant experience preferred