Host/Hostess

Ember & Oak is a new chef-driven restaurant and event space opening at Katy Golf Club in Parsons, Kansas in Fall of 2026. We are building a scratch kitchen rooted in local sourcing, real technique, and genuine hospitality in an upscale, casual setting. Our goal is to source as locally as possible, supporting farms, ranches, and producers in SE Kansas. We make as much as we can using traditional cooking methods and genuine technique. Every plate is crafted with intention. We seat 175 in a full-service dining room and event space, with a full bar program and year-round golf tournament and banquet catering.

About the role

As a Host or Hostess at Ember & Oak, you will serve as the first point of contact for our guests, creating a warm and welcoming atmosphere while helping ensure the restaurant operates efficiently.

Responsibilities

• Warmly greet guests as they arrive and provide a welcoming first impression.
• Manage the seating of guests in an organized and efficient manner.
• Maintain accurate knowledge of table availability and restaurant capacity.
• Maintain and manage the guest wait list during busy periods.
• Provide accurate estimated wait times and communicate changes to guests.
• Escort guests to their tables and provide menus or other materials as appropriate.
• Communicate effectively with servers, management, kitchen staff, and other team members regarding seating and guest needs.
• Answer incoming telephone calls professionally and assist guests with questions or direct calls appropriately.
• Assist with reservations and special seating requests, as applicable.
• Monitor the dining room and help maintain a clean, organized, and inviting entrance and guest area.
• Assist servers and other staff with guest needs when appropriate.
• Address guest questions or concerns professionally and involve management when necessary.
• Maintain a professional appearance and positive attitude at all times.
• Follow all restaurant safety, sanitation, and service policies.
• Provide service for all to-go orders.
• Other duties as assigned.

Requirements

• Previous restaurant, hospitality, host/hostess, or customer-service experience preferred.
• Excellent verbal communication and interpersonal skills.
• Friendly, welcoming, and professional demeanor.
• Strong organizational skills and attention to detail.
• Ability to remain calm and courteous during busy periods.
• Ability to multitask and prioritize responsibilities.
• Dependable, punctual, and able to work effectively as part of a team.
• Ability to stand and walk for extended periods.
• Must be willing to work evenings, weekends, and holidays as scheduled.

Physical Requirements

• Regularly required to stand for extended periods; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell.
• Must regularly lift and/or move up to 40 pounds.
• Specific vision abilities required include close vision.