Host/Hostess
Southall - Farm and Inn · Franklin, TN · 4 mo ago
ManufacturingFull-time
About the role
Southall is seeking a Host/Greeter to join the team at Sojourner and January, our signature restaurants in Franklin, TN. The ideal candidate will greet and escort guests, manage seating, anticipate needs, and assist with various tasks to ensure a warm and welcoming dining experience.Responsibilities
- Greet and escort guests to their table, presenting menus and ensuring comfort.
- Manage seating charts and cover counts to support seamless service.
- Anticipate guest needs, respond promptly to inquiries, and recognize regular guests by name.
- Maintain and inspect menus daily to ensure quality and presentation; stay knowledgeable of all menu items and daily specials.
- Assist with special projects, including menu changes and signage.
- Support Food & Beverage operations in other areas as needed during peak service periods.
Requirements
- Previous customer service experience preferred.
- Strong organizational and communication skills.
- Attention to detail and a strong sense of urgency.
- Team-oriented mindset with a passion for hospitality.
- Willingness to learn and grow through ongoing training.
- High school diploma or equivalent.
- Ability to push, pull, and lift up to 50 lbs.
- Ability to stand and walk for extended periods and work in varying weather conditions.
- Availability to work evenings, weekends, and holidays.
Qualifications
- High school diploma or equivalent.
- Ability to push, pull, and lift up to 50 lbs.
- Ability to stand and walk for extended periods and work in varying weather conditions.
- Availability to work evenings, weekends, and holidays.
Skills
- Customer service skills.
- Organizational and communication skills.
- Attention to detail.
- Team-oriented mindset.
- Passion for hospitality.
- Willingness to learn and grow.
Benefits
- Comprehensive health insurance.
- Flexible work schedule.
- Professional development opportunities.