Host/Hostess

The Aldenberg Hotel in downtown Versailles, Kentucky, is bringing an elegant white-tablecloth steakhouse to life. We are seeking eager and professional applicants to join our growing team at Silk's Steakhouse.

About the Role

We are looking for a Host with a positive attitude and warm, welcoming demeanor. Previous hosting experience is desired but not required.

Responsibilities

• Efficiently seat guests at designated tables, considering group size, preferences, and server sections.
• Maintain and manage the waitlist, providing accurate wait times and notifying guests when tables are available.
• Answer phone calls, address guest inquiries, and provide information about the menu, specials, and restaurant policies.
• Ensure the front-of-house area, including the entrance, waiting area, and tables, are clean and organized.
• Assist other staff members as needed, such as clearing tables, restocking condiments, or folding silverware.
• Address guest complaints or issues in a professional and timely manner.
• Familiarize yourself with the menu and be able to answer questions about dishes and dietary options.
• Warmly greet guests as they enter, creating a positive and welcoming atmosphere.
• Take reservations over the phone, online, or in person, and ensure accurate record-keeping.

Requirements

• Excellent customer service skills: Ability to interact with guests in a friendly, helpful, and professional manner.
• Strong communication skills: Ability to communicate clearly and effectively, both verbally and in writing.
• Organization and time management: Ability to manage multiple tasks and prioritize responsibilities in a fast-paced environment.
• Problem-solving skills: Ability to handle unexpected situations and resolve guest issues effectively.
• Knowledge of restaurant operations: Understanding of restaurant procedures and protocols.
• Teamwork: Ability to work effectively with other staff members.

Physical Requirements

• Standing and walking for a significant portion of the shift at the host stand, greeting guests, and moving around the dining area.
• Bending, stooping, and occasionally lifting light objects like trays or small boxes.
• Ability to maintain balance and coordination while navigating a busy dining area.

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule

• 6-8 hour shifts
• Day shift
• Evening shift

About The Aldenberg Hotel

At The Aldenberg Hotel, we offer more than a stay. We deliver a refined experience shaped by thoughtful service, elevated design, and a deep sense of place. Our boutique property blends classic architecture with modern luxury, creating a setting where every detail is intentional and every guest feels genuinely cared for.

• Distinctive Setting: Work in a beautifully curated space that balances historic character with contemporary sophistication.
• Personalized Hospitality: As a boutique hotel, every team member plays a meaningful role in shaping memorable guest experiences.
• Service with Intention: We believe great hospitality is intuitive, genuine, and rooted in human connection.
• Elevated Culture: Our team thrives on collaboration, creativity, and a shared commitment to excellence.

You bring a service-first mindset and a natural ability to connect with people. You notice the details others miss and take pride in creating moments that guests remember long after they leave. Whether you have a passion for hospitality, design, food and beverage, or local culture, you are ready to contribute to an experience that feels both polished and personal.